Last updated 5 April 2022

 

Dispatch time

Dispatch time is back to normal now. We aim to dispatch within 1-3 business days:

Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)

 

Delivery time

This used to be 10 days to 2 weeks worldwide, now there is a delay of further week or so. Please expect 2 to 4 weeks for delivery, or even longer in Dec/Jan. Canada and Italy are notably taking longer. Everywhere else, the postal situation seems recovering well, as seen thanks to the customer feedbacks. 

Actual delivery time by customer feedback

  • US (CA) - 15 days, standard airmail (received 15 Oct 21)
  • US (NY) - 8 days, tracked parcel airmail (received 29 Oct 21)
  • US (IL) - 46 days, standard airmail (received 5 Feb 22)
  • US (WA) - 42 days, standard airmail (received 28 Feb 22)
  • US (WA) - 51 days, standard airmail (received 2 March 22)
  • US (TX) - 35 days, standard airmail (received 22 March 22)

  • Canada - 16 days, tracked parcel airmail (received 3 Nov 21)
  • Canada - 31 days, standard airmail (received 14 Jan 22)
  • Canada - 17 days, standard airmail (received 3 Feb 22)
  • Canada - 14 days, standard airmail (received 9 Feb 22)

  • UK - 18 days, standard airmail (received 22 Nov 21)
  • UK - 37 days, standard airmail (received 19 Jan 22)
  • UK - 14 days, standard airmail (received 31 Jan 22)
  • UK - 26 days, tracked airmail (received 31 Jan 22)
  • UK - 12 days, standard airmail (received 14 Feb 22)

  • Italy - 40 days, standard airmail (received 23 Jan 21)
  • Spain - 22 days, standard airmail (received 31 Mar 21) 
  • Spain - 18 days, standard airmail (received 26 April 21)
  • Finland - 19 days, standard airmail (received 31 Jan 22)
  • Netherlands - 28 days, tracked airmail (received 7 Feb 22)

  • South Korea - 18 days, Courier airmail (received 3 Nov 21)

 

Shipping upgrade

New tracked option now available

 

Shipping countries

Currently shipping worldwide (updated 29 March 21)

  

Please stay safe & be kind

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