Last updated 23 September

Thank you very much for visiting my shop in times of global crisis.

There are some changes in the way we operate:

 

Dispatch time

Dispatch time is back to normal now. We aim to dispatch within 1-2 business days:

Monday - Friday noon cut-off before weekend (NZ time, about half day ahead of GMT)

 

Delivery time

This used to be 10 days to 2 weeks worldwide, now there is a huge delay and becoming variable depending on logistic availability. Please expect 3 to 6 weeks for delivery

Actual delivery time by customer feedback

  • Hong Kong - 15 days, standard airmail (received 15 May)

 

  • US (WV) - 18 days, standard airmail (received 23 May)
  • US (FL) - 19 days, standard airmail (received 24 May)
  • US (NC) - 25 days, standard airmail (received 29 May)
  • US (TX) - 21 days, standard airmail (received 5 June)
  • US (CA) - 41 days, parcel airmail (received 25 June)
  • US (CA) - 26 days, standard airmail (received 30 June)
  • US (CA) - 18 days, standard airmail (received 1 Aug)
  • US (NY) - 26 days, standard airmail (received 12 Sept)
  • US (NY) - 14 days, standard airmail (received 14 Sept)
  • US (IL) - 12 days, EMS courier (received 15 Sept)

 

  • UK - 12 days, standard airmail (received 27 May)
  • UK - 28 days, standard airmail (received 1 July)
  • UK - 22 days, standard airmail (received 28 July)
  • UK - 36 days, standard airmail (received 22 Aug)
  • UK - 20 days, EMS courier (received 7 Sept)
  • UK - 12 days, standard airmail (received 22 Sept)

 

  • France - 30 days, standard airmail (received 30 June)
  • France - 31 days, standard airmail (received 5 July)

 

  • Thailand - 23 days, standard airmail (received 3 July)

 

Shipping upgrade

Standard letter post airmail doesn't offer tracking/insurance.

There are two upgrades available:

Air Parcel - insured without tracking

EMS - insured and tracked (but also suffering some delay)

 

List of shipping country

Due to flight reduction and local postal situation, only a limited number of countries are deliverable at the moment. Please send request if your country isn't included.

  • New Zealand
  • Australia - delay due to backlog
  • Canada - significant backlog at receiving fascilities, expect a long delay
  • Germany
  • Hong Kong
  • UK
  • US
  • Austria
  • Denmark
  • Finland
  • France
  • Hungary
  • Macau
  • Poland
  • Singapore
  • Spain
  • Sweden
  • Taiwan 
  • Thailand
  • Belgium
  • Czech Republic
  • Philippines 
  • Portugal 
  • Latvia

 

Currently undeliverable

We are waiting for changes in postal situation for these countries:

  • Norway - updated 7 May
  • The Netherlands - updated 27 May
  • Italy - updated 30 June

If your country is not included in either list but would like to place an order, please contact us. 

  

Please stay safe & be kind

Banner image: Wings of Desire