Last updated 13 April 2021

 

Dispatch time

Dispatch time is back to normal now. We aim to dispatch within 1-3 business days:

Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)

 

Delivery time

This used to be 10 days to 2 weeks worldwide, now there is a delay of further week or two. Please expect 2 to 4 weeks for delivery. The postal situation seems recovering, I see now thanks to the customer feedbacks. 

Actual delivery time by customer feedback in the last 6 months

  • US (NY) - 8 days, standard airmail (received 8 Oct 20)
  • US (OR) - 17 days, standard airmail (received 9 Oct 20)
  • US (OR) - 13 days, standard airmail (received 14 Nov 20)
  • US (NY) - 12 days, standard airmail (received 23 Feb 21)
  • US (FL) - 13 days, standard airmail (received 12 Apr 21)

 

  • UK - 24 days, airmail parcel (received 4 Dec 20)
  • UK - 21 days, standard airmail (received 11 Feb 21)
  • UK - 12 days, standard airmail (received 27 Feb 21)

 

  • France - 16 days, standard airmail (received 2 Feb 21)
  • Poland - 27 days, parcel airmail (received 19 Oct 20)
  • Poland - 35 days, standard airmail (received 9 Feb 21)
  • Netherlands - 22 days, parcel airmail (received 18 Nov 20)
  • Italy - 40 days, standard airmail (received 23 Jan 21)
  • Spain - 22 days, standard airmail (received 31 Mar 21)

 

 

Shipping upgrade

Standard letter post airmail doesn't offer tracking/insurance.

There are two upgrades available:

Air Parcel - Partially tracked and insured (up to NZ$250)   

EMS - Fully insured and tracked 

 

Shipping countries

Currently shipping worldwide (updated 29 March 21)

  

Please stay safe & be kind

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