Last updated 14 January

Thank you very much for visiting my shop in times of global crisis.

There are some changes in the way we operate:

 

Dispatch time

Dispatch time is back to normal now. We aim to dispatch within 1-3 business days:

Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)

 

Delivery time

This used to be 10 days to 2 weeks worldwide, now there is a huge delay and becoming variable depending on logistic availability. Please expect 2 to 5 weeks for delivery

Actual delivery time by customer feedback

  • US (WV) - 18 days, standard airmail (received 23 May)
  • US (FL) - 19 days, standard airmail (received 24 May)
  • US (NC) - 25 days, standard airmail (received 29 May)
  • US (TX) - 21 days, standard airmail (received 5 June)
  • US (CA) - 41 days, parcel airmail (received 25 June)
  • US (CA) - 26 days, standard airmail (received 30 June)
  • US (CA) - 18 days, standard airmail (received 1 Aug)
  • US (NY) - 26 days, standard airmail (received 12 Sept)
  • US (NY) - 14 days, standard airmail (received 14 Sept)
  • US (IL) - 12 days, EMS courier (received 15 Sept)
  • US (NY) - 8 days, standard airmail (received 8 Oct)
  • US (OR) - 17 days, standard airmail (received 9 Oct)
  • US (OR) - 13 days, standard airmail (received 14 Vov

 

  • UK - 12 days, standard airmail (received 27 May)
  • UK - 28 days, standard airmail (received 1 July)
  • UK - 22 days, standard airmail (received 28 July)
  • UK - 36 days, standard airmail (received 22 Aug)
  • UK - 20 days, EMS courier (received 7 Sept)
  • UK - 12 days, standard airmail (received 22 Sept)
  • UK - 24 days, airmail parcel (received 4 Dec)

 

  • France - 30 days, standard airmail (received 30 June)
  • France - 31 days, standard airmail (received 5 July)
  • Poland - 27 days, parcel airmail (received 19 Oct)
  • Netherlands - 22 days, parcel airmail (received 18 Nov)

 

  • Hong Kong - 15 days, standard airmail (received 15 May)
  • Thailand - 23 days, standard airmail (received 3 July)

 

Shipping upgrade

Standard letter post airmail doesn't offer tracking/insurance.

There are two upgrades available:

Air Parcel - insured without tracking (Updated 7 Dec: there is random tracking on this product in evidence, some up to entry to destination country, some halfway only)

EMS - insured and tracked (but also suffering some delay)

 

List of shipping country

Due to flight reduction and local postal situation, we are shipping to a limited number of countries at the moment. (updated 14 Jan)

  • Australia 
  • Austria
  • Belgium*
  • Canada 
  • Czech Republic
  • Denmark
  • Finland*
  • France*
  • Germany*
  • Greece
  • Hong Kong
  • Hungary
  • Ireland*
  • Italy*
  • Japan
  • Latvia
  • Macau
  • New Zealand
  • Norway
  • Philippines 
  • Poland
  • Portugal 
  • Russia
  • Singapore
  • Spain
  • Sweden
  • Taiwan 
  • Thailand
  • The Netherlands*
  • UK
  • US

If your country is not included in either list but would like to place an order, please contact us.  

 

Temporary changes of ordering+shipping method to European countries marked*

Updated on 14 Jan 

  • Due to temporary unavailability of flights via UK, currently standard airmail is not available to these countries. For those countries, we can only take orders via Contact page. This is only temporary until the situation resolves.
  • No economy letter airmail available to those countries. Shipping to those countries will be small parcel airmail, insured up to NZ$250, costs NZ$24. Long delays also expected. 
  • Free shipping offer for these countries applies to orders over NZ$200 only. 
  • For customers wishing to use economy shipping, we can hold the shipping until the situation improves. Please enquire.
  • The setting will revert to normal (economy letter airmail as standard) after the ban on UK flights to those countries are lifted or alternative route is created by NZ Post.

  

Please stay safe & be kind

Banner image: Wings of Desire