Dispatch time
Dispatch time is back to normal now. We aim to dispatch within 1-3 business days:
Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)
Delivery time
Generally, please expect 2 to 3 weeks for delivery (could take longer in some countries). Postal situation is getting improved, back to pre-pandemic level to some countries.
Actual delivery time by customer feedback
- US (CA) - 15 days, tracked airmail (received 1 Dec 22)
- US (CA) - 11 days, standard airmail (received 27 Jan 23)
- US (NY) - 22 days, standard airmail (received 23 May 23)
- Mexico - 37 days, tracked airmail (received 11 May 23)
- Canada - 10 days, standard airmail (received 17 Feb 23)
- Canada - 14 days, standard airmail (received 15 Mar 23)
- UK - 17 days, tracked airmail (received 10 Mar 23)
- UK - 14 days, tracked airmail (received 18 July 23)
- Italy - 23 days, tracked airmail (received 7 Dec 22)
- France - 17 days tracked airmail (received 12 Dec 22)
- Australia - 16 days standard airmail (received 19 Apr 23)
Shipping upgrade
Now offering tracked option, some services not available for all countries
Shipping countries
Limited number of countries are pre-set for shipping, but we are shipping all other coutries by request (updated 18 Aug 22)
Please stay safe & be kind
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