Dispatch time

Dispatch time is back to normal now. We aim to dispatch within 1-3 business days:

Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)

 

Delivery time

Generally, please expect 2 to 3 weeks for delivery (could take longer in some countries). Postal situation is getting improved, back to pre-pandemic level to some countries. 

Actual delivery time by customer feedback

  • US (NJ) - 15 days, standard airmail (received 9 June 23)
  • US (NY) - 19 days, tracked airmail (received 21 Nov 23)
  • US (NY) - 16 days, standard airmail (received 3 Feb 24)

  • Mexico - 37 days, tracked airmail (received 11 May 23)

  • Canada - 10 days, standard airmail (received 17 Feb 23)
  • Canada - 14 days, standard airmail (received 15 Mar 23)

  • UK - 10 days, standard airmail (received 30 Nov 23)
  • UK - 7 days, standard airmail (received 9 Dec 23)
  • UK - 7 days, standard parcel (received 23 Jan 24)

  • Italy - 23 days, tracked airmail (received 7 Dec 22)
  • Spain - 15 days, tracked airmail (received 25 Oct 22)
  • Spain - 41 days, standard airmail (received 18 Dec 23)
  • France - 17 days tracked airmail (received 12 Dec 22)
  • France - 11 days courier airmail (received 13 Oct 23)

  • Singapore - 16 days standard airmail (received 11 Oct 23)
  • Australia - 14 days standard airmail (received 7 Dec 23)

 

Shipping upgrade

Now offering tracked option, some services not available for all countries   

 

Shipping countries

Limited number of countries are pre-set for shipping, but we are shipping all other coutries by request (updated 18 Aug 22) 

  

Please stay safe & be kind

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