Dispatch time
We aim to dispatch within 1-3 business days: Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)
Delivery time
Generally, please expect 2 to 3 weeks for delivery (could take longer in some countries).
Actual delivery time by customer feedback
- UK - 7 days, tracked parcel (received 23 Jan 24)
- UK - 15 days, standard airmail (received 19 Apr 24)
- UK - 11 days, tracked parcel (received 2 May 24)
- France - 11 days courier airmail (received 13 Oct 23)
- France - 11 days courier airmail (received 30Sept 24)
- Spain - 41 days, standard airmail (received 18 Dec 23)
- Sweden - 13 days, standard airmail (received 23 Apr 24)
- Canada - 14 days, standard airmail (received 15 Mar 23)
- Canada - 15 days, standard airmail (received 5 Mar 24)
- Canada - 14 days, tracked parcel (received 27 Aug 24)
- US (NY) - 16 days, standard airmail (received 3 Feb 24)
- US (PA) - 15 days, standard airmail (received 27 Mar 24)
- Mexico - 37 days, tracked airmail (received 11 May 23)
- Singapore - 16 days standard airmail (received 11 Oct 23)
- Australia - 14 days standard airmail (received 7 Dec 23)
- Taiwan - 35 days standard airmail (received 24 Sept 24)
Shipping upgrade
We offer tracked upgrade option, recommended for safe delivery (also arrives quicker in some countries) . Some services not available for all countries. Please note that we can't offer full refund for lost orders without tracking number.
Shipping countries
Limited number of countries are pre-set for shipping, but we are shipping all other coutries by request (updated 2 July 2024)
- Germany is off the list for technical issues but orders are welcome by email.
- Italy is off the list due to a history of missing orders. Orders are still welcome by email.
Banner image: And Your Bird Can Sing (A)