Dispatch time

We aim to dispatch within 1-3 business days: Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)

 

Delivery time

Generally, please expect 2 to 3 weeks for delivery (could take longer in some countries). 

  Actual delivery time by customer feedback

 

  • UK - 7 days, tracked parcel (received 23 Jan 24)
  • UK - 15 days, standard airmail (received 19 Apr 24)
  • UK - 11 days, tracked parcel (received 2 May 24)

 

  • France - 11 days courier airmail (received 13 Oct 23)
  • France - 11 days courier airmail (received 30Sept 24)
  • Spain - 41 days, standard airmail (received 18 Dec 23)
  • Sweden - 13 days, standard airmail (received 23 Apr 24) 

 

  • Canada - 14 days, standard airmail (received 15 Mar 23)
  • Canada - 15 days, standard airmail (received 5 Mar 24)
  • Canada - 14 days, tracked parcel (received 27 Aug 24)

 

  • US (NY) - 16 days, standard airmail (received 3 Feb 24)
  • US (PA) - 15 days, standard airmail (received 27 Mar 24)

 

  • Mexico - 37 days, tracked airmail (received 11 May 23)

 

  • Singapore - 16 days standard airmail (received 11 Oct 23)
  • Australia - 14 days standard airmail (received 7 Dec 23)
  • Taiwan - 35 days standard airmail (received 24 Sept 24)

 

Shipping upgrade

We offer tracked upgrade option, recommended for safe delivery (also arrives quicker in some countries) . Some services not available for all countries. Please note that we can't offer full refund for lost orders without tracking number.      

 

Shipping countries

Limited number of countries are pre-set for shipping, but we are shipping all other coutries by request (updated 2 July 2024) 

  • Germany is off the list for technical issues but orders are welcome by email. 
  • Italy is off the list due to a history of missing orders. Orders are still welcome by email.

 

 

Banner image: And Your Bird Can Sing (A)